Privacy Policy

1. Information We Collect

To coordinate and confirm your dental appointments, we collect personal information you voluntarily submit when filling out our booking forms:

• Contact Information: Your full name, email address, and 10-digit mobile number.
• Appointment Preferences: Selected branch (Khairtabad or Himayatnagar), preferred date, and clinical service.
• Optional Clinical Notes: Any description of dental symptoms, complaints, or questions you choose to share in the comments section.

2. How We Use Your Information

The data we collect is utilized strictly for professional clinic operations:

• Verifying and confirming appointment schedules via phone calls or SMS.
• Relaying notes and symptoms to our dental practitioners before your treatment.
• Providing customer support and responding to inquiries.

3. Data Security & Storage

We implement industry-standard database security protocols to keep your information safe:

• All online booking details are saved in our secure Google Cloud Firestore database.
• We limit database access only to designated administrative and medical staff members who require the information for patient coordination.
• Although we utilize advanced security controls, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Disclosure to Third Parties

We do not sell, trade, rent, or transfer your personally identifiable information to outside parties. Your data is used exclusively within RK Super Speciality Dental Hospitals.

5. Cookies and Analytics

Our website uses basic technical cookies to support site navigation and cache preferences. These cookies do not store any sensitive medical or contact data.

6. Updates to This Policy

We may update our Privacy Policy from time to time. Any updates will be posted directly on this page with the revised "Last Updated" date.